Return Policy

Items purchased at WirelessWholesale.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below

Items must be returned in the original manufacturer’s packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.

Must be returned within 90 days:

  • Televisions
  • Computer software must be returned unopened
  • There are no returns or refunds on prepaid cellular phone cards and electronically fulfilled PINs or minutes.

Must be returned within 14 days and 15 days:

  • Post-paid cell phones must be returned within 14 days of receipt.
  • Pre-paid cell phones must be returned within 15 days of receipt.
  • There are no returns or refunds on prepaid cellular phone cards and electronically fulfilled PINs or minutes.

Must be returned within 90 days – with these exceptions:

The following electronics items must be returned within 15 days of receipt:

  • Computers
    • Computer hardware
    • Printers (including 3D printers)
    • 3D printing supplies and products
  • Camcorders
  • Digital cameras
  • GPS units
  • Digital music players
  • Tablets
  • E-readers
  • Portable video players
  • Drones

Not available for return:

  • No returns for software delivered by email.